The RealQuest Professional Blog

Discover the Tips and Tricks to Enhance Your RealQuest Experience.

4506-T Orders Will Be Delayed

The IRS has informed us that they will be closed on Monday, October 13, 2014 in observance of Columbus Day. CoreLogic will be open and will continue to submit orders to the IRS during our normal hours of operation.

Any orders submitted around this date may experience extended fulfillment times.

Questions
We apologize for any inconvenience this may cause. If you have any questions, please contact a customer service representative at 866.774.3282.

Thank you for choosing RealQuest Professional.

 

ProScan SSN Orders Will Be Delayed

The Social Security Administration has informed us that they will be conducting maintenance on their CBSV Web Service between 5:00 PM EDT on Friday 10/10/14 and 5:00 AM EDT on Monday 10/13/14. During this period, they will not be accepting SSA-89 forms required for SSN verification. CoreLogic will still be accepting orders during our normal hours of operation.

Any orders submitted around this maintenance window will experience extended fulfillment times.

Questions

We apologize for any inconvenience this outage may cause. If you have any questions, please contact a customer service representative at (866) 774-3282.

Thank you for choosing RealQuest Professional.

The Social Security Administration has informed us that they will be conducting maintenance on their CBSV Web Service between 5:00 PM EDT on Tuesday 9/30/14 and 1:00 PM EDT on Wednesday 10/1/14. During this period, they will not be accepting SSA-89 forms required for SSN verification. CoreLogic will still be accepting orders during this time.

Any orders submitted around this maintenance window will experience extended fulfillment times.

Questions: We apologize for any inconvenience this outage may cause. if you have any questions, pleae contact a customer service representative at 866.774.3282.

 

4506-T and SSA Orders Will Be Delayed

The IRS has informed us that they will be closed on Monday, September 1, 2014 in observance of Labor Day. The 4506-T and SSA-89 processing departments for CoreLogic will also be closed and not processing orders during this time.

Any orders submitted around this date may experience extended fulfillment times.

We apologize for any inconvenience this may cause. If you have any questions, please contact a custoemr service representative at 877.877.6188.

Thank you,

CoreLogic

CoreLogic will be performing infrastructure upgrades and updates to improve system performance on Sunday, August 3, 2014 between 9:00 p.m – 11:00 p.m Pacific Time.  They may impact some RealQuest Professional users. Specifically, the Custom Export facility within RealQuest will be intermittently unavailable during this window. If you encounter any difficulties during this time, pleaes wait until after the window and try again.

Whenever maintenance is required, CoreLogic makes every effort to minimize the impact to our client’s operations. We appreciate your understanding and the business relationship we share.

If you have any questions or concerns, please contact our Client Services Team: 800.345.7334 or custserv.res.ca@corelogic.com.

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