The RealQuest Professional Blog

Discover the Tips and Tricks to Enhance Your RealQuest Experience.

ProScan SSN Orders May Be Delayed

The Social Security Administration has informed us that they will be conducting maintenance on their CBSV Web Service between 11:30 PM EDT on Friday 7/11/14 and 2:00 PM EDT on Sunday 7/13/14. During this period, they will not be accepting SSA-89 forms required for SSN verification. CoreLogic will still be accepting orders during this time.

Any orders submitted around this maintenance window will experience extended fulfillment times.

Questions
We apologize for any inconvenience this outage may cause. If you have any questions, please contact a customer serivce representative at 866.774.3282.

4506-T and SSA Orders Will Be Delayed

CoreLogic will be closed on Friday, July 4, 2014 in observance of Independence Day. 4506-T and SSA-89 processing departments will also be closed and not processing orders during this time.

Any orders submitted around this date may experience extended fulfillment times.

Questions
We aplogize for any inconvenience this may cause. If you have any questions, please contact a customer service representative at 866.774.3282.

Effective immediately, the Social Security Administration has implemented a price increase of $2.00 for every SSA-89 form that is processed. As of June 17, 2014 all SSN Confirm orders will reflect this price increase.

CoreLogic is committed to delivering the gold standard in credit-related services. We will continue to invest in technology, products and processes to provide you with superior value, innovation and customer service – all of the things that led you to select us as your verification services provider.

Thank you for your ongoing commitment to our business relationship.

If you have any questions or concerns, please contact our Client Support Team: 866.418.4596 or custserv.res.ca@corelogic.com.

RealQuest Professional is back to normal operation after experiencing intermittent and sporadic connectivity issues affecting some users this morning. We have resolved this issue and apologize for the inconvenience to your daily operations.

Product Affected: All reports delivered on RealQuest Professional.
Connectivity Issue Start: Monday, 06/09/14 7:00 AM PT
Estimated Fix Completion: Monday, 06/09/14 11:00 AM PT

Anytime maintenance is required, CoreLogic takes every step to minimize the impact to our customer’s operations. We appreciate your understanding and the business relationship we have together.

If you have any questions or concerns, please contact our Client Services Team: 800.345.7334 or custserv.res.ca@corelogic.com.

President’s Day Office Closure: February 17, 2014 Possible SSA & 4506-T Fulfillment Delays

CoreLogic offices will be closed on Monday, February 17, 2014 in observance of President’s Day. During this time, orders to the SSA and IRS will not be processed. Normal order processing will resume on Tuesday, February 18, 2014.

Please be aware that any orders submitted around this date may experience extended fulfillment times. We apologize for any inconvenience this may cause. If you have any questions, please call 877-774-3282.

Thank you for choosing CoreLogic.

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