The RealQuest Professional Blog

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President’s Day Office Closure: February 17, 2014 Possible SSA & 4506-T Fulfillment Delays

CoreLogic offices will be closed on Monday, February 17, 2014 in observance of President’s Day. During this time, orders to the SSA and IRS will not be processed. Normal order processing will resume on Tuesday, February 18, 2014.

Please be aware that any orders submitted around this date may experience extended fulfillment times. We apologize for any inconvenience this may cause. If you have any questions, please call 877-774-3282.

Thank you for choosing CoreLogic.

Certain 2009 Tax Form Are No Longer Available

We have received notice fromt he IRS that, effective immediately, they will no longer offer 1040, 1065 and 1120 returns fromthe 2009 tax year. Any existing orders submitted or in process with these 2009 tax forms selected will be rejected. 1099 and W-2 forms will still be available for the 2009 tax year.

We apologize for any inconvenience this may cause. If you have any questions, please contact customer support at 866.774.3282.

 

IRS Veterans’ Day Office Closure Office Closure Could Affect Delivery Times

The IRS has informed us that they will be closed Monday, November 11, 2013 in observance of Veterans’ Day. They will resume operations Tuesday, November 12, 2013.

During this closure, CoreLogic will be open and will be processing orders, however, the Veterans’ Day office closure, will cause delays in fulfillment of 4506-T orders.

We apologize for any inconvenience this may cause. If you have any questions, please call 866.774.3282.

The partial Federal Government shutdown has concluded and the Internal Revenue Service (IRS) has resumed 4506-T services.

The IRS has confirmed that they are processing orders today and we started to receive completed transcripts as of 5:30am ET.  The IRS is processing requests on a first-in first-out basis and has stated most sites are currently completing work submitted September 27th and 30th.  We are unable to predict how long it will take them to review and process the backlog of 4506-T orders generated during the 16 day government shutdown.  We will keep you updated as we receive more information about the estimated time frame for the IRS to clear its processing backlog.

The SSA has reported that its processing will not be back online today.  The SSA could be back online as early as tomorrow, but it is anticipated no later than Monday, October 21st.  We expect that SSN Confirm orders will be processed promptly once their service is back online.

If you have any questions, please call 800.345.7334.

Thank you for choosing CoreLogic.

CoreLogic will be conducting an update to the data sources used within one or more of the CoreLogic® products/ services that your organization depends on. Please read the details below so that you are familiar with the maintenance being conducted and when it will occur.

Products/Services Affected Schools Report

Neighborhood Information Report

Scheduled Maintenance Start Saturday,  10/12/2013,   8:00 PM PDT
Estimated Maintenance Completion Saturday,  10/12/2013,   10:00 PM PDT
Description This maintenance outage involves an update to the school   related data that is used within the Neighborhood Information Report on RealQuest® Professional. The Neighborhood Information Report will not be available during the maintenance window.

 

Going forward the Textbook Expense/Student data and the Total Expense/Student data will no longer be available in these reports.

 

Whenever maintenance is required, CoreLogic makes every effort to minimize the impact to our customers’ operations. We appreciate your understanding and the business relationship we share.

If you have any questions or concerns, please contact our Client Services Team: 800.345.7334 or custserv.res.ca@corelogic.com

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